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Archived Issue: August--September 2009


Forefront
- The Wasteful Speed of New Technologies

Crossroads
- Crossroads

Features
- Safety as a Way of Life The Keppel group’s safety objectives are to ensure that no harm comes to people, property, and the environment. Everyone deserves to go home safely to their family. Safety is everybody’s business and safety is a journey.
- What Managers Can do to Reduce Stress at Work

Business
- Business Plans that Bring Results You have a million-dollar idea. Your company is doing well but needs finance to expand. Either way, you need to excite wealthy friends or venture capitalists to put in new capital. Before people put money in your company they need details to weigh their risks. Thus, a business plan is a necessity to convince potential investors that their investment will multiply over time.
- Extraordinary Features of the Financial Crisis The economic crisis is testing the resolve of the rich countries to hold on to their proclaimed belief in free trade. There are voices calling for protectionist measures as a way to cope with the crisis. Though their governments show a tendency to listen to such voices, so far they have largely stuck to their commitment to promote free trade and investments.
- Opportunities off the Beaten Track in the Knowledge Outsourcing Field A knowledge process outsourcing sector doing well even in these challenging times is the healthcare and pharmaceutical knowledge space. Some argue that the scale is too small to consider growth but not being overloaded has helped such companies to do well.

Management Memo
- The Case of the Difficult Boss Bonita was unfortunate to work for an unreasonable boss. She should have resigned long ago but she needed the job. Read the case and see how you can assist her.

Management
- Effective High-level Planning Process One purpose of planning is to get clarity, to know what you should be doing on a daily basis and on a long-term basis. For company executives and professionals who are always on the go, they tend to do very little planning, particularly when their own work is involved.
- Good Corporate Governance Keeps the Company on Track Weak corporate governance weakens a company’s potential and may lead to financial difficulties and fraud by certain officials who are in power. Many of the business failures we read in the newspapers can be attributed to poor corporate governance.

Marketing/Sales
- Sales Strategies to Capture Market Share in a Down Economy Selling is tough business in the current economic climate. After the heady days of excess, businesses and people are tightening their belts. Yet there are still customers who need or want to buy your products and services. Neil Rackham, the originator of SPIN Selling shares his views.

Exquisite Dining
- New Creations Based on Traditional Korean Cuisine Taking its name from the Korean word for love, Sarang aims to share the heritage of Korean cuisine with food lovers as well as to introduce others to the experience of modern Korean food.

Lasting Words
- Book Reviews