Current | Archive | More:
    Go!

Archived Issue: June--July 2008


Forefront
- Love and Peace: 44 Years on

Crossroads
- Crossroads

Cover Story
- Biofuels Linked to Increasing Food Prices The drive to switch to non-fossil biofuels is increasing food prices. The International Monetary Fund’s (IMF) analysis finds that food prices have had a discernible impact on non-food price inflation in many emerging and low-income countries.

Features
- Passion or Chinese Tea Chinese tea has been enjoyed for more than 4,000 years. From its roots in China, the taste for tea has spread to India and Europe and the New World. In China and Taiwan, there is an emergence of tea culture where connoisseurs gather to taste the heavenly beverage, exchange articles, poems, and photos about the art of tea brewing and tasting.
- Focus on Customers to Stay Relevant Family-run Capitol Optical has garnered a reputation for being the leader in the optical trade in Singapore. Managing director Francis Wong shares his vision of how complementary businesses and a high level of customer commitment will continue to place the organisation in the forefront of the retail sector.
- Developing Breakthrough Thinking Creative leaps come from imaginatively harnessing the generative powers of the networked intelligence embedded in the extended mind.
- Origins of Chinese Tea
- Kinds of Chinese Tea: Which Do You Prefer?

Management
- Answering the Culture Call The 21st century global leaders need to understand their own firms and also to anticipate the shifting sands of the global marketplace. Leaders must quickly grasp each culture of the team members because cultures greatly influence how people think, act, and behave.

Management Memo
- The Case of the Overdependent Officer When it comes to staff deployment, is the boss always right or must supervisors have the final say? Some supervisors retain staff because they are the pillars of the department. Read the case and see if you can offer a better solution.
- Readers' Comments on The Case of the Overdependent Officer

Management Ideas
- Management Ideas

What's My Line?
- Contributing to Medical Breakthroughs: The Biomedical Engineer With the biomedical industry taking off in Singapore, biomedical careers have come to the fore. The job of the biomedical engineer is one career choice. These professionals work in hospitals and research laboratories and use engineering skills in providing solutions to medical problems.
- Work Done by Biomedical Engineers

Exquisite Dining
- Wine and Dine at the Greenwood Precinct A small enclave at Greenwood Avenue, off Hillcrest Road, is home to many restaurants serving continental, Japanese and Chinese food. This article reviews the food at a bistro that serves fusion food.

Customer Service
- From Good to Great Service Customers who are pleased with a company’s service will return again and again. This article looks at how to improve service culture and attitude.

IT Update
- Usability is Key to Manufacturing ERP Success Enterprise resource planning is a software system that aims to serve as a backbone for your whole business. It integrates key business and management processes to provide a macro-level view of what’s going on in an organisation. Selection of such a solution should be based on usability and interoperability with other IT software.
- Business Process Networks: What have you Automated? This article examines the advantages of using information technology in business process automation of both the internal and external processes of an organisation.

Human Resource
- In Search of an Ideal Workplace Since we are going to spend about 40 years working for a living, we might as well seek a job that we enjoy doing. When we change jobs, we are really bartering one job for a better job. This article throws up some ideas on what is an ideal workplace.
- Retaining Staff and Reducing Employee Turnover Retaining good employees has always been a challenge, and even more so today in light of the widespread demand for experienced staff and the global trend of moving to better opportunities after spending a short stint with one organisation.
- Retaining Staff: The FedEx Experience Retaining good employees has always been a challenge, and even more so today in light of the widespread demand for experienced staff and the global trend of moving to better opportunities after spending a short stint with one organisation.

Lasting Words
- Book Reviews