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Archived Issue: December 2007--January 2008


Forefront
- The Passing of the Mama Stalls

Crossroads
- Crossroads

Cover Story
- The Functional Office: Making an Office as Comfortable as the Home

Clients are often impressed when they enter a luxurious office. Well-designed offices create an image that the company is doing well. Good office design must not merely be pleasant to look at, it must be comfortable for the employees who spend most of their waking hours at their desks.


Features
- Authentic Personal Branding

Most buying decisions are based on trust, confidence, and emotions people have related to a product, service, or person. Branding is more important than marketing and sales. Branding is influencing, by creating a brand identity that associates certain perceptions and feelings with that identity. To be successful in life, you need a personal brand to sell yourself.

- Make Your Next Presentation Memorable

Experienced presenters still make fundamental mistakes. A reminder of some of the key essentials for a successful presentation.


Business
- Passion for Nature

Two nature lovers made a business out of what they enjoy doing. Bee Choo and Morten run an outlet selling books, gifts, and souvenirs. They have gone into nature publishing as well.

- Resilience Entrepreneurship Helps You to Bounce Back

Resilience is a key theme you will hear about time and time again in the entrepreneurial world. The ability to persevere and bounce back from adversity is part of the DNA of a successful entrepreneur.


Management
- Ideal Bosses are Scarce

In moments of frustration at work, we wish we had a better boss. We admire our friends who are fortunate to have cordial and understanding bosses. What are the characteristics of an ideal boss? Ideal bosses are normally found in ideal companies--firms that you are proud to work for.

- Manager's Skills Sets
- Transition Coaching Helps Ensure Success for Global Assignments

Executives are challenged to rapidly adjust their leadership styles and family life to a global environment and new cultures. This article explains how transition coaching can improve assignment success rates, return on investment, employee satisfaction and retention, and contribute to smoother repatriation.

- William Shakespeare: Playwright, Poet, Management Guru

Several critics suggest that Shakespeare’s plays could be taught not just in English Literature classes but also in Business Management lectures and leadership seminars. Shakespeare provides thought-provoking insights into issues related to power, authority, leadership, management of risk, of crisis, of emotion: ubiquitous issues in the contemporary business and management scene.


Management Memo
- The Case of the Pregnant Employee

Ember’s services with a consultancy was terminated after she became pregnant. She felt that the firm was unsympathetic towards its employees and fired them to avoid paying for their maternity leave.

- Readers' Comments on The Case of the Pregnant Employee

Management Ideas
- Management Ideas

What's My Line?
- A Career as a Sommelier

One option for those wishing to enter the hospitality industry is to be a sommelier. Sommeliers are specialists in wine service. They have in-depth knowledge of wines as well as other beverages and food. They also advise chefs.


Exquisite Dining
- Enjoy Fish Head Curry on Banana Leaf

When in Little India, do as the Indians do—eat curry and rice with your fingers. Start your meal with papadam, and then enjoy the spicy fish head curry served on fresh banana leaf.


Customer Service
- Delight Customers with the Magic Experience

MAGIC stands for Make a Great Impression on Customer. To truly differentiate themselves, companies must focus on staging experiences that produce the moments of magic.


IT Update
- Time to Green Up the Data Centres

A new survey shows that while CEOs and CIOs may be championing green information technology, the reality is that many companies are still in the "talking" phase or still have no plans to green up their data centres.
This article looks at the key findings and examines what this means for business and the wider community.

- Next Generation Unified Communications for Better Collaboration

Communications and collaboration will become critical elements of business success as the next generation of mobile communications devices and platforms link the right people, at the right time, through the most appropriate networks.


Human Resource
- Analysing Company Training and Development Needs

The usefulness of HRD activities to the organization can be justified only by the effectiveness with which they meet the real needs of the organisation. The needs analysis approach to the design of specific contents of HRD activities is recommended as a means to achieving this effectiveness in meeting organisational needs.

- Team Building Revisited

When team building is done right, organisations reap rewards in team effectiveness, leadership, and positive energy. This article looks at the important motivations behind team dynamics and why team building activities sometimes fail.


Lasting Words
- Book Reviews