Working for a Cause: Social Entrepreneurs Use Adventure to Do Good
Two sportive young women are obsessed with helping the less fortunate in Timor Leste and Tanzania. News of the fundraising adventures of The Chain Reaction Project help to enlist more volunteers to share their vision of doing good for society.
Features
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Bosses Who Get the Boot
Chief executive officers face pressures to perform in a short time or be shown the door. In large multinational corporations, CEOs are not protected by the iron rice bowl.
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From Ideas to Breakthrough Products
The ability to generate new ideas is key to the success of organisations. The process of generating an idea and the kind of environment that encourages employees to come up with innovative ideas are discussed. We should try to enjoy the process and be brave enough to try out new ideas.
Some invest in art hoping to make money in the future. Others appreciate the aesthetics. Over the years, the Singapore art scene has progressed satisfactorily.
Widen Your Circle of Contacts
Contacts are important when managers are recruiting staff. They are equally important when applying for jobs.
Business
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Challenges Facing the Real Estate Industry
With the industry suffering from a rising number of complaints, the government had to step in to regulate. The newly established Council for Estate Agencies, CEA, implemented new standards and requirements. Some implications of these new measures are discussed.
The Case of the Surprise Retrenchment Operation
When an HD television manufacturer decided to downsize its operations at four plants, it wanted the operation done quickly and efficiently. The move was to prevent disgruntled employees from sabotaging production. Read the case and find solutions to the questions that follow.
Bridging the Resilience Gap (Part Two)
The need to build resilience at global, country, organisational, and individual levels is a real need if all these players are to thrive in the face of uncertainty, chaos, and adversity. Part Two of this article looks at the awareness, communication, and transformation process.
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Organisational Structure and Management System: Lessons from Xunzi and Han Fei Zi (Part Two)
To Xunzi, in order for the entire population to live in harmony and unity, they need to be circumscribed by regulations, rituals, and moral principles with ranked hierarchy or social classes. This article looks at discipline and control orientation, and the reward and punishment system.
Planning for Your Department's Future
The key roles of a manager are planning, controlling, organising, staffing, and directing. Planning is a prerequisite of the control function. We cannot measure performance without a set of goals and a specified course of action to achieve those goals.
Argentinean Cuisine at Tanjong Pagar
Salta Argentine Parrilla and Grocer is the first Argentinean restaurant in Singapore. Located in Tanjong Pagar, this restaurant provides yet another option for Singaporeans who enjoy meat.
Customer Service
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Learning from Companies Known for Customer Service
When dealing with customers, sometimes unreasonable demands are made which may result in the perception of incompetence. This article addresses some recurring issues and important strategies in customer service.
Communication
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Motivating from the Top
Hiring and retention initiatives have risen rapidly up the corporate agenda, and many top performers are mulling over attractive new offers and opportunities. Thus, a new phase of corporate anxiety is upon us, along with a fresh challenge for business leaders: maintaining motivation in the face of an evolving and increasingly unsettled workforce.
Nonverbal communication seems to have taken a back seat in the age of the Internet. The richness of face-to-face interaction cannot be replicated or replaced by any other medium. This article explores the role nonverbal communication can play in managing social relations at the workplace.
Human Resource
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Appraisals and Productivity: Can the Twain Meet?
The idea of working odd hours or being at work By Sadie-Jane Nunis during festive periods may not appeal to everyone. This is what those in the service line have to be accustomed to and they share how their organisations and team leaders have helped to make shift work more enjoyable.
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Be Hands on When Hiring
Experts estimate the cost of a poor hiring decision at 50 to 200 per cent of a year’s salary. With stakes this high, it’s important to get the most out of the hiring process.
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Misconceptions about Shift Work
The idea of working odd hours or being at work By Sadie-Jane Nunis during festive periods may not appeal to everyone. This is what those in the service line have to be accustomed to and they share how their organisations and team leaders have helped to make shift work more enjoyable.
Today's Manager
Current Issue: December 2011--January 2012
